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Getting Help with Prophecy

At Prophecy, we're dedicated to ensuring you have the support you need, whether you're exploring our platform during a trial or you're one of our valued customers.

For Trial Users​

  • Get Trial Support in Slack: Have questions during your trial? Join the conversation in the #support channel on our Slack community. Our dynamic community is here to assist you. Join #support on Slack.
  • If you'd like to see Prophecy in action, sign up here for a live demo with our incredible team.
  • If you're a Trial customer and unable to signup for our Slack Community, please reach out to Sales@Prophecy.io for quick assistance.

For Existing Customers​

  • Log a Ticket in the Support Portal: For our existing customers, the Customer Support Portal is your hub for logging tickets and getting personalized assistance. Log in to the Support Portal here.
  • Trouble Logging In? If you're encountering issues accessing the Customer Support Portal, don't worry. Please reach out to Support@Prophecy.io, and we'll get you back on track!