Usage and billing

Prophecy billing is determined by edition. Self-serve billing is available for Free and Professional Editions. Express and Enterprise Editions are managed through external purchase channels.

Edition	Billing
Free	Stripe
Professional	Stripe
Express	Cloud Marketplace
Enterprise	Purchase Order

Free and Professional Editions

Free and Professional Editions use a credit-based billing model managed through Stripe.

• Free Edition: 5 credits per month.
• Professional Edition: includes a fixed number of base credits per month; extra usage is pay-as-you-go.

Plan-team relationship

Each Prophecy plan is associated with a single team. Team admins manage billing for their team.

Review the following example:

1. An existing team admin (User A) invites a new user (User B) to their team.

2. User B signs up for Prophecy and joins the existing team as a standard user.

   Team admins can later promote them to admin if needed.

3. User B automatically receives their own personal team under the Free Edition plan, where they are the team admin.

   They can choose to upgrade this team to the Professional Edition.

This model ensures that users can have separate personal teams with independent plans.

The flow is illustrated below:

Usage & Billing dashboard

The Usage & Billing dashboard displays plan information, usage, and credit consumption. Because each plan maps to an individual team, select a specific team to view its corresponding billing information.

To access the dashboard:

1. Log in to Prophecy and open the Settings page.
2. Select the Usage & Billing tab.
3. Use the team toggle to view usage for different teams.

From the dashboard, team administrators can:

• Monitor credit usage.
• Set seat limits.
• Configure alerts and budgets.
• Update payment method.

info

For information about how credits are consumed, see Credits.

Manage monthly spending

To set up monthly spending alerts and limits:

1. Go to Settings → Usage & Billing.

2. Under Additional Usage, click Manage. Alternatively, click the Manage monthly spending button on the page.

   • Set a user seat limit: Maximum number of users allowed for the team corresponding to the plan.
   • Set a usage alert: Usage amount in dollars that triggers an alert and email.
   • Set a usage budget: Usage amount in dollars at which services are suspended.

3. Change the values and click Save.

tip

Review the default values when you first upgrade to the Professional Edition, and update if needed.

Update payment method

To update your payment method:

1. Go to Settings → Usage & Billing.
2. Under Payment method, click Manage.
3. Follow the instructions in Stripe to update your payment method.

Upgrade plan

To upgrade from the Free Edition to the Professional Edition:

1. Go to Settings → Usage & Billing.
2. Selected the correct team to upgrade in the team toggle.
3. Scroll to the bottom of the page to view the different editions.
4. In the Pro tile, select Upgrade Now.

You will be taken to Stripe for payment.

Express Edition

Express Edition is billed through the cloud marketplace (AWS or Azure) where the deployment was initialized. Billing and invoicing are handled by the marketplace provider, and details are available through their respective dashboards.

Enterprise Edition

Enterprise Edition is billed through purchase orders. Invoicing, contracts, and terms are managed directly between Prophecy and your organization. Billing information is not available in the Prophecy UI.

note

To upgrade to the Enterprise Edition, you must contact us. You won't be able to upgrade independently.