Get AI chat session information

You can copy your session info from an AI agent chat session to share with support or engineering when troubleshooting issues. This information is helpful for:

• Reproducing the exact state of your conversation
• Diagnosing issues in your specific environment

Steps

1. In your Agent chat, go to the … (more options) menu in the top right corner of the chat window.
2. Click Copy Session Info.
3. The session info will be copied to your clipboard.

Example session info

When pasted, the copied information will look similar to this:

{
  "sessionId": "a8c06824-32d5-4ee2-9979-10145f286234",
  "chatId": "datatransformation_94_1763_dev_default",
  "hostname": "app.prophecy.io",
  "commit": "e5740ed9aefff5f8363e82d5a6b235ce52a4f339",
  "timestamp": 1754659872604,
  "version": "4.1.3.0"
}